Digital Payments driving the growth of Digital Economy (2024)

Shri Inder Pal Singh Sethi
Deputy Director General, NIC
sethi[at]nic[dot]in

The demonetization policy in India had a significant impact on the country’s economy, but it also accelerated the growth of digital payments in India. Prior to demonetization, digital payments accounted for only about 10% of all transactions in India, but that number has grown to over 20% in the years since[1]. On November 8th, 2016, the Prime Minister of India, Sh. Narendra Modi, announced that all 500- and 1,000-rupee notes, which accounted for 86% [2] of the cash in circulation, would be demonetized. This strategic movement actually led to aggressive promotion and adoption of digital ecosystem in India.

The growth of digital ecosystem in India has been driven by a number of factors, including the government’s push towards digitalization, an increase in internet and smartphone penetration, and the rise of e-commerce. The Indian government has been actively promoting the use of digital technologies through various initiatives such as Digital India, Make in India, and Startup India. These initiatives aim to increase the use of digital technologies in various sectors such as healthcare, education, and agriculture, and also to create a conducive environment for start-ups to flourish. The increase in internet and smartphone penetration in India has also played a major role in the growth of the digital ecosystem. According to a report by the Internet and Mobile Association of India, the number of internet users in India is expected to reach 800 million by 2023. This increase in internet users has also led to an increase in the number of mobile wallet users in India, which is expected to reach 900 million by 2025[3].

With government’s mission to target 2,500 crore digital transactions in 2017-18 Union Budget through UPI, USSD, Aadhar Pay, IMPS and debit cards for promoting digital payment transactions in the country, this has been a significant step towards the government’s goal of increasing the use of digital payments and reducing the dependence on cash transactions. Digital payments have become increasingly important in India in recent years, as the country has seen a rapid increase in the adoption of smartphones and internet access. This has led to a significant increase in the use of digital payment methods, such as mobile wallets, UPI, and card payments. However, there is still a large proportion of the population that relies on cash transactions, and the government is looking to change this by promoting the use of digital payments. This will be used for a variety of initiatives to promote digital payments. One of the key initiatives will be to provide incentives for merchants to adopt digital payment methods. This may include subsidies for merchants to purchase point-of-sale terminals, as well as tax incentives for businesses that adopt digital payment methods.

The government’s contribution for digital payment transactions is a significant step towards achieving the goal of a cashless society. This allocation will help to increase the number of people who use digital payment methods, which will in turn help to reduce the dependence on cash transactions. Additionally, the government’s initiatives to provide incentives for merchants and to build infrastructure to support digital payments will help to create a more conducive environment for digital payments to thrive. This move will also help to increase the overall financial inclusion in the country and will bring more people under the ambit of formal banking and financial services. With the increasing adoption of smartphones and internet access, digital payments are becoming more accessible to more people. This allocation will help to further increase the use of digital payments and reduce the dependence on cash transactions, which will help to create a more efficient and secure financial system for all Indians

The digital payments ecosystem in India has also grown significantly in recent years, driven by a combination of government initiatives, an increase in internet and smartphone usage, and the rise of e-commerce. One of the key initiatives is the launch of the Unified Payments Interface (UPI), which allows for real-time inter-bank transactions, and the Bharat Interface for Money (BHIM) app, which simplifies the process of making digital transactions.

UPI (Unified Payments Interface) has seen significant growth in India since its launch in 2016 by National Payments Corporation of India (NPCI). Here are some highlights of the UPI journey in India with YoY (Year-on-Year) growth statistics till Jan 2023[4]:

Digital Payments driving the growth of Digital Economy (1)
  • In 2017, UPI recorded a YoY growth of 900%, processing over 100 million transactions worth INR 67 billion.
  • In 2018, the YoY growth was 246% with transactions worth over INR 1.5 trillion processed.
  • In 2019, the YoY growth was 67% with transactions worth over INR 2.9 trillion processed.
  • In 2020, UPI recorded an YoY growth of 63% with transactions worth over INR 4.3 trillion processed in December 2020.
  • In 2021, the YoY growth was 72% with over 1.49 billion transactions worth INR 5.6 trillion processed in June 2021[5].
  • At the end of the calendar year 2022, UPI’s total transaction value stood at INR 125.95 trillion, up 1.75 X year-on-year (YoY), as per the NPCI. Interestingly, the total UPI transaction value accounted for nearly 86% of India’s GDP in FY22[8].
  • At the end of the calendar year 2023, UPI’s total transaction volume stands on 83.75 Billion.

These statistics showcase the increasing popularity and adoption of UPI as a convenient and secure platform for digital transactions in India.

The increase in internet and smartphone penetration in India has also played a major role in the growth of the digital payments ecosystem. E-commerce has also been a major driver of the growth of the digital payments ecosystem in India. The e-commerce market in India is expected to grow at a CAGR of 31% and reach $200 billion by 2026[6]. The growth of the e-commerce market has led to an increase in the number of online shoppers in India, which is expected to reach 220 million by 2025. The digital payments ecosystem in India is also supported by a number of other private players as well. These players offer a range of digital payment services such as mobile wallets, UPI payments, and QR code-based payments.

With the aggressive stakeholder consultation with Ministry of Finance and Reserve Bank of India, it was envisaged that there are 16 different digital payment modes which are as follows:

Digital Payments driving the growth of Digital Economy (2)

Another major achievement of the DigiDhan Mission has been the creation of a digital infrastructure for financial transactions. The government has implemented a number of measures to promote the use of digital payments, including the launch of the Aadhaar-enabled

The DigiDhan Mission has also aimed to increase the number of digital transactions in India. The government has set a target of 25 billion digital transactions by March 2018, which was exceeded with 40 billion digital transactions. The government has also launched several initiatives to promote the use of digital payments in rural areas, including the launch of the Common Service Centers (CSCs), which provide digital services to citizens in rural areas.

DigiDhan Dashboard Application is a platform created by the National Informatics Centre, Ministry of Electronics & Information Technology, Govt. of India to track and monitor the usage of digital payments in the country. The dashboard provides real-time data on the number and value of digital transactions, as well as information on the types of transactions and the platforms being used. Some of its features include:

  • Real-time data on digital transactions: The dashboard shows the number and value of digital transactions taking place in the country, broken down by different types of transactions (such as UPI, debit card, credit card, etc.).
  • Information on the platforms being used: The dashboard provides data on the various platforms being used for digital transactions, such as BHIM, UPI, and various e-wallets.
  • State-wise data: The dashboard shows the number and value of digital transactions taking place in different states of India, allowing users to see the level of digital penetration in different regions.
  • Transaction History: The dashboard also provides transaction history of individual users, allowing them to view their past transactions.
  • Reports: The Dashboard also provides different types of reports such as transaction, merchants, and user reports.

In conclusion, the digital payments ecosystem in India has grown significantly in recent years, driven by government initiatives, an increase in internet and smartphone penetration, and the rise of e-commerce. The digital payment ecosystem is supported by private players who offer a range of digital payment services. The future of digital payments in India looks bright with the expected growth in the number of internet users and e-commerce market size.

Year on Year growth for Digital Payments in India has been significant and can be referred below:

Digital Payments driving the growth of Digital Economy (3)

Digital Payment Dashboard has been integrated with Integrated with 118 public sector, private sector, payments, regional rural and foreign banks. In FY 2021-22, 8,840 Crores Digital Payment Transactions were achieved with 87.20% Current & Savings Accounts seeded with Aadhaar Number, 81.05% Current & Savings Accounts seeded with Mobile Number[7].

References

Digital Payments driving the growth of Digital Economy (2024)

FAQs

How does digital payment affect the economy? ›

The results of the study suggest that increased use of electronic payments—in particular credit, debit and prepaid cards—leads to a boost in consumption, which in turn leads to increases in production, jobs, income and GDP.

What is the main driver of electronic payment growth? ›

What is driving the significant growth in digital payments in India? Infrastructure Development and Government Policies: The Indian government has actively promoted digital infrastructure development, focusing on increasing internet and smartphone penetration across the country.

What is the future of digital payments? ›

Globally, cashless payment volumes are expected to increase by more than 80% from 2020 to 2025. The pandemic was a driving force that accelerated this adoption of digital payments but technological advancements have provided us with more ways to make payments digitally.

What are three benefits of digital payments? ›

Digital payment methods have the advantage of being faster, safer, easier to collect, and less expensive to the business.

What are the factors affecting the digital economy? ›

The results show that the number of digital talents, state of the technology market, and degree of digitalization are direct influencing factors of the digital economy.

How does digital transformation affect economic growth? ›

Digital transformation is one of the most important vectors affecting economic development, as it enhances capital and labor productivity, reduces costs, and facilitates access to global markets (Dahlman et al., 2016).

What is the main concern of electronic payment growth? ›

Lack of Security Online payment systems for the internet are an easy target for stealing money and personal information. Customers have to provide credit card and payment account details and other personal information online.

Why do people prefer digital payments? ›

Speed of transactions

For both the seller and the customer, online payments save a lot of time. People don't have to wait in lines, take time to write checks, or wait for paper bills. They don't have to wait for banks to clear their checks so that they can access the money.

Which is the fastest growing city for digital payments? ›

Delhi-NCR emerged as the digital payments capital of India in 2022, according to a year-end report by fintech company Paytm. The report also revealed that the town of Katpadi in Tamil Nadu's Vellore district emerged as the fastest growing digital payments city in India. Katpadi saw a 7x growth this year.

Why switch to digital payments? ›

The digital payment framework eliminates the requirement of physical infrastructure, paperwork, and manual handling. This reduces the cost of transactions for business enterprises and financial institutions. Also, digital transactions usually include a lower cost of transfer as compared to traditional banking methods.

What is the future of digital economy? ›

The digital economy is a powerful catalyst, and a driver of inclusiveness, by linking communities to each other in a sort of “global village”, sharing information, ideas and products, and allowing countries to rise up the value chain.

What is the most popular digital payment method? ›

We asked U.S. consumers about "Biggest e-commerce payment brands" and found that "PayPal" takes the top spot, while "Skrill" is at the other end of the ranking. Find this and more survey data on most used online payments by brand in the U.S. in our Consumer Insights tool.

What is a key benefit for moving towards digital payments? ›

Enhanced Security

Unlike cash, checks, and even physical credit cards which can be easily stolen and used, digital payments are generally much safer. That's because digital payments often have advanced security features like tokenization to protect customers' details.

Should digital payments replace cash? ›

One of the biggest drawbacks is the risk of theft or loss. Cash can be easily stolen or misplaced, while checks can be lost in the mail or stolen from a mailbox. In contrast, digital payments are more secure and can be easily tracked and monitored, reducing the risk of fraud or theft.

How does the digital economy affect the economy? ›

The digital economy can reduce the cost of key factors, exert the network radiation effect, improve the allocation efficiency of production factors, and ultimately improve the efficiency of regional resource allocation.

How does digital media affect the economy? ›

Digitization also leads to increased employment, productivity, innovation, and for the appearance of new products and services in an economy. For example, digitization in Latin America helped bring in more jobs and revenues in the fields of e-commerce, video games, and digital advertising.

How could transfer payments affect the economy? ›

Changes in transfer payments, like changes in income taxes, alter the disposable personal income of households and thus affect their consumption, which is a component of aggregate demand. A change in transfer payments will thus shift the aggregate demand curve because it will affect consumption.

How does digital marketing affect the economy? ›

Furthermore, digital marketing plays a pivotal role in driving economic growth and innovation. By harnessing the power of analytics and data-driven strategies, businesses can refine their marketing efforts, optimize conversions, and capitalize on emerging trends.

References

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